How to Place an Order?
Select a section from the menu bar on the left. Click on an item, Decide on a color, a size and then click 'Add to Cart'. Continue shopping for additional gear or press ‘checkout’ to proceed to check out / billing information.

How do I add items to my Shopping Bag?
After you 'Add to Cart', the items will be placed in your shopping bag until you check out. You can review your bag anytime by clicking on the 'View Bag/Checkout' button in the left hand menu. If an item that you selected is not appearing in your shopping bag, double check its availability. To remove anything from your shopping bag, click on 'Delete'.

How do I checkout?
Checking out is easy: Either click the ‘View bag / Checkout’ button on the left hand menu or click the ‘checkout’ button on any garments page. Then follow the step by step process to complete the order….

How can I be sure my order went through?
You will receive a confirmation email usually within minutes from placing order, if you do not receive a confirmation email then please email us web_store@fourfontaine.com, supplying us with your order number and contact phone number and we will sort it out for you.

How do I pay for my order?
We accept credit and debit cards from Visa, MasterCard, Discover, American Express and JCB.

Can I make a return or exchange?
Yes in the right situation, please see our return policy, click here

How do i know when my order has been shipped?
When your order is shipped, we will send you another email confirming your package has been sent and giving you a tracking number (if tracking service is selected in shipping details) and a link to a site were you can track your package